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Frequently Asked Questions
Preparing today can make all the difference tomorrow. Find answers to the most common questions about our emergency kits, supplies and support before choosing what you need.
If you need help, send us your question to info@crisiskitplan.com
What is Crisis Kit Plan?
Crisis Kit Plan is an online store focused on emergency preparedness. We offer selected products to help people stay safer and better prepared for power cuts, storms, accidents, shortages and unexpected situations.
Why should I prepare before an emergency?
Emergencies often happen without warning. Having essential supplies ready can help you protect your family, stay informed, keep basic comfort and respond faster when normal services are interrupted.
Are your products good quality?
Yes. We select our products carefully and work with reliable suppliers to offer practical, durable and useful emergency gear for real situations.
How do I know which products I need?
Start with the basics: water, food, light, power, first aid, warmth and communication. If you are not sure what to choose, you can contact us and we will help you find the right essentials.
Do you sell ready-made emergency kits?
Yes. We offer emergency kits and individual supplies so you can either buy a complete solution or build your own kit step by step.
Can I contact you before buying?
Yes. We are available to answer any questions before you place an order. Our goal is to help you make the right choice and feel more prepared.
Where do you ship?
We ship to all available regions shown at checkout. Shipping availability may vary depending on your delivery address and the products in your order.
How much does shipping cost?
Shipping costs are calculated at checkout based on your delivery address, the products selected and the available shipping options.
Is it necessary to pay for the service to setup the store?
No, we’ve designed the theme to be as intuitive to use as possible and we have also provided step-by-step instructions inside our theme description.
What payment methods do you accept?
We accept several secure payment methods, including credit card, PayPal, Klarna, Multibanco and other local payment options available through our payment providers.
When will my order be processed?
Your order starts being processed after payment is confirmed. We aim to prepare and ship every order as quickly as possible.
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