Política de envío

 

Order Processing Time

All orders are processed within 1–3 business days (excluding weekends and public holidays) after receiving your order confirmation email. You will receive another notification when your order has been shipped.

During peak periods, processing times may be slightly longer. If there is a significant delay with your order, we will contact you via email.

 

Shipping Rates and Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Estimated delivery times depend on your location and the shipping method selected at checkout:

• Domestic shipping: 2–5 business days

• International shipping: 5–15 business days

Delivery times are estimates and may vary due to customs processing, carrier delays, or unforeseen circumstances.

Shipping Destinations

If your country is not available at checkout, please contact us before placing your order.

 

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email with a tracking number. Tracking information may take up to 24 hours to become available.

 

Customs, Duties and Taxes

We are not responsible for customs duties, taxes, or import fees that may apply to international orders. These charges are the responsibility of the customer and are determined by the destination country’s customs authority.

 

Delays and Lost Packages

We are not responsible for delays caused by the shipping carrier, customs clearance, or incorrect address information provided at checkout.

If you believe your package is lost, please contact us at info@crisiskitplan.com. and we will assist you in resolving the issue with the carrier.

 

Incorrect Address

Please ensure that your shipping address is correct before completing your order. We are not responsible for orders shipped to an incorrect address provided by the customer.

 

Contact Us

If you have any questions about our shipping policy or your order, please contact us at:

info@crisiskitplan.com.